Shipping and Return Policy
Shipping
Free shipping on orders of $75 or more (subtotal- after all discounts have been applied).
The shipping cost is a standard rate of $6 for orders under $75.
Expect packages to arrive 3-8 days from when we receive your order
United States Only
Returns
No exchanges.
All returns will be processed for store credit only.
Returns will be accepted within 30 days from the date purchased.
All merchandise must be returned in its original condition with original tags attached.
Merchandise that has been altered, stretched, changed in its appearance will not be accepted.
Non-Returnable Items will be marked Final Sale Upon Purchase.
Gift Cards are Final Sale.
No Exceptions.
Return Instructions
In-Store Returns
1. Visit us at any location with your return. Receipt is needed to process any return.
2. Return must meet the above criteria in order to be accepted.
3. If accepted, a store e-gift card will be issued.
Mail Returns
1. Email customerservice@cleocentric.com with your order number and item(s) to be returned. We will send you a return shipping label.
2. Package item(s) in their original condition with attached tags and attach the return shipping label to the package.
3. Drop off package at your local USPS.
4. Once the return has been received, you will receive an e-gift card with the refund amount.
Shipping return fees will be deducted from the e-gift card.
International exchanges or returns (Outside of the U.S) will not be accepted.