Shipping
Free shipping on orders of $75 or more (subtotal- after all discounts have been applied)
The shipping cost is a standard rate of $6 for orders under $75
Expect packages to arrive 3-8 days from when we receive your order
United States Only
Returns
No exchanges
All returns will be processed for store credit only
Returns will be accepted within 30 days from the date received
All merchandise must be returned in its original condition with original hang tags
Merchandise that has been altered, stretched, changed in its appearance will not be accepted
Non-Refundable Items
Jewelry
Masks
Sale items
Gift cards
Masks
Sale items
Gift cards
Shipping return fees will be deducted from the customer refund
International exchanges or returns (Outside of the U.S) will not be accepted
Return Instructions
1. Email customerservice@cleocentric.com with your order number and item(s) to be returned. We will send you a return shipping label
2. Package item(s) in their original condition with attached hang tags and attach the return shipping label to the package
3. Drop off package at your local USPS
4. Once the return has been received, you will receive an e-gift card with the refund amount
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