Do you accept returns?
Returns are accepted within 30 days of receiving your order for store credit only. Non-returnable items include, jewelry, masks, final sale items, and gift cards. Items must be returned in their original condition with the original hang-tags.
Are returns free?
Unfortunately, the customer is responsible for return shipping fees. The return shipping fees will be deducted from your issued store credit amount.
Do I keep the tracking number for my return?
Yes, please keep the tracking number for your reference once you have dropped your package off at your local UPS.
How will I receive my store credit?
After your return has been received and processed, you will receive an email directly with an e-gift card with your refund amount.
I received my item damaged.
Please email email@example.com. In the subject line, please put your last name and order number. Please attach a photo of the damaged item.
I wore my item once and now it is damaged. Can I still return it?
Ownership transfers from the business to the customer once the item has been washed/worn (whichever comes first). We are unable to issue store credit for this.
My package has been lost/stolen. What should I do?
Please contact USPS customer service. We are not responsible for lost or stolen packages.