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Cleo Centric Gift Card
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Shipping and Return Policy
This item falls under our 14 Day Return Policy.
All returns will be processed for STORE CREDIT only.No exchanges will be processed. You will need to return your item and place an order for a new one. We do NOT accept order cancellations. Please note that this also applies to pre-order items.
Please visit our returns portal to start your return. Your return must be sent back within 14 days from the original delivery date that is stated by the tracking number.
All merchandise must be returned in its original condition with original tags attached.
Merchandise that has been altered, stretched, changed in its appearance will not be accepted.
Shoes must be returned in their original packaging.
If you receive a damaged item, you must contact customerservice@cleocentric.com within 2 days of the delivery date that is stated by the tracking number.
Please visit our Online Returns Policy for Return Instructions.
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